Swain County Hospital

Dear Guest,

Thank you for choosing WestCare Health System and Swain County Hospital as your healthcare provider. A stay at any hospital may cause uncertainty.

At WestCare, we want to be sure that your hospital stay is as comfortable as possible and our goal is to provide all the necessary information you need to make your stay a pleasant one.

The WestCare staff is committed to making sure you receive the finest care available. During your stay, please take time to read and acquaint yourself with the mission and vision statements of this organization. They are located throughout the hospital.

The mission and vision statements are the principles that guide WestCare employees in every task they perform while they provide healthcare for you, your family and your loved ones.

While a patient or visitor here, you are encouraged to ask any employee for assistance regardless of your need. Employees count it a privilege to be of service to you.

Although every attempt is made by the staff and Administration to meet each and every need you have, we know that from time to time you may have the need to report a problem or voice a concern. We encourage you to feel free to do this.

During normal business hours please call 828-488-4013 or dial extension 4013 from your room phone. After business hours please dial 828-488-2155, or "0" from your room phone, and ask for the Administrator on call.

Our desire is that your stay is as comfortable and as much to your liking as possible. Once again, we thank you for choosing WestCare Health System.

Ronnie Sloan,
Administrator
Swain County Hospital