President and CEO, MedWest-Haywood
Janie has more than 25 years experience in healthcare management. She has worked in various leadership capacities at hospitals in South Carolina, Georgia and Ohio. Most recently, she was chief operating officer at a two-hospital system in Muskogee, Okla. She has also served as chief executive officer at East Cooper Medical Center in Mount Pleasant, S.C. and COO at Trinity Hospital (formerly St. Joseph's Hospital) in Augusta, Ga. She began her healthcare career as a registered nurse working in the operating room. Prior to her executive roles she held patient care leadership positions including Director of Clinical Services, Director of Surgical and Critical Care Services, and Chief Nursing Officer. She has a master's degree in business and healthcare administration from Central Michigan University, and a bachelor of science degree in healthcare administration from St. Joseph's College. She is a Fellow in the American College of Healthcare Executives (FACHE).
VP, Operations, MedWest-Haywood
Teresa Reynolds has a 31-year career in administration that includes serving as hospital administrator for 8 years at WellStar Douglas Hospital and Chief Nursing Officer. Later returning to WellStar Kennestone Hospital as Director for Medical-Surgical Nursing, responsible for over 300 inpatient Medical surgical beds, outpatient indigent clinic and interim director for Clinical Nursing Informatics. Reynolds joined the staff at Kennestone Hospital in Marietta, Ga., one of five hospitals in the Wellstar Health Care System, in 1977. Over the years, she was promoted to various positions, ending as Director for Strategic Nursing Operations and Director of Clinical Nursing Informatics for Wellstar, along with serving as interim executive director of inpatient surgical nursing at WellStar Kennestone Hospital. She received a Bachelor of Science degree in nursing at Kennesaw State University in Marietta and earned a Master of Science degree in Health Administration at Central Michigan University in 2000. Reynolds served as interim director of nursing informatics at Haywood in October then assumed the role of interim VP in October. She was appointed vice president of operations on Jan. 29, 2009, before being named COO for MedWest in February 2010.
Chief Nursing Officer, MedWest-Haywood
Dwayne Hooks has dedicated the majority of his nursing career to serving patients in critical care and post-acute environments. His experience includes neonatal intensive care nursing, director of nursing for a 150-bed nursing facility, corporate nurse consultant, executive director of assisted living facilities, administrator, corporate regional manager, director of a large healthcare system’s sub-acute care program, and clinical operations/administrative consultant. Hooks completed his Bachelor of Science in Nursing degree in 1990 and his Master of Nursing Degree in 2002 from the Medical College of Georgia. He is certified through the American Nurses Credentialing Center as a family nurse practitioner and is a member of the American Nurses Association and the American College of Healthcare Executives. He is pursuing his doctorate degree through the University of Kansas. He was named chief clinical officer for MedWest Health System in February 2010. He served as vice president of clinical operations and chief nursing officer for Haywood Regional Medical Center from June 2009 until his appointment with MedWest. Hooks is originally from Augusta, Ga. He has a son, Zach.
President and CEO, MedWest-Harris & Swain
Steve Heatherly has served as President and Chief Executive Officer of MedWest-Harris and MedWest-Swain since March 2012, having previously held finance and strategy leadership positions at WestCare Health System since 2001. He has also served as CEO of a multispecialty, physician-owned neurosciences in the region. Heatherly holds a master’s degree in health administration from the University of North Carolina at Chapel Hill and a master’s degree in business administration from Western Carolina University. He received a B.S. in finance from the University of North Carolina-Asheville.
Heatherly has provided financial leadership to WestCare Health System in several roles, including as Chief Financial Officer, with responsibility for a number of hospital departments such as Finance, Accounting, Patient Accounting, Patient Registration, Information Technology and the operations of collaborative physician partnerships. Heatherly was Executive Vice-President for WestCare Health System, a role in which he pioneered employed physician models for the system. He was named Chief Strategy Officer for MedWest Health System and also led the MedWest Physician Network, consisting of nearly 20 employed physician practices and 100 providers, as CEO for the network.
Heatherly is a Certified Medical Practice Executive through the Medical Group Management Association. He serves on a number of boards, including: Southwestern Community College Foundation, Good Samaritan Clinic of Jackson County, Western North Carolina Health Network, Clyde Youth Basketball Organization, and Advanced Home Care.
VP, Operations, MedWest-Harris & Swain
Luanna Easton has been with WestCare for almost 25 years, starting in radiology and more recently as vice president of performance improvement, responsible for the system’s quality measures.
VP of Nursing, MedWest-Harris & Swain
Patricia has been a nurse for over 38 years. She has served MedWest Health System and WestCare Health System for over 20 years serving in various leadership roles including Nursing Service Director for MedWest-Swain and Swain County Hospital Administrator.
Tyson Smith, MD
Chief Medical Officer, MedWest
CEO/MedWest Physician Network
Chief Financial Officer, MedWest
Chief Information Officer, MedWest
Greg Copen has more than 20 years of experience in the information technology field. He is a graduate of Mountain State University with a degree in organization leadership, management and development. He also holds a degree in business computer programming from Forsyth Technical Community College. Copen began his career in manufacturing and transitioned to the healthcare industry as the IT Director for an HCA hospital in 1998. Prior to his CIO role at Medwest, he served as Director of IT for Johnston Memorial Hospital in Abingdon, Va., an affiliate of Mountain States Health Alliance. His experience includes software system conversions and implementations. He has redesigned and developed new technology infrastructures for existing and newly built hospitals.