WestCare Health System www.westcare.org
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MedWest Health System Administration

To contact an administrator please call: (828) 586-7100 or click on their e-mail address below.

J. Michael Poore
President/CEO
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Mike Poore began his career in healthcare at the age of 22 and has more than 20 years of experience in virtually all aspects of healthcare administration. Poore was hired as Chief Executive Officer for Haywood Regional Medical Center on Oct. 1, 2008. The governing board of MedWest Health System voted unanimously Dec. 8, 2009 to name Poore CEO for the affiliated hospitals of Haywood Regional Medical Center, Harris Regional Medical Center and Swain County Hospital. Prior to that, he served as senior vice president for Wellstar Health System, a five hospital system serving the northwest Atlanta market, in 2008. From 2004 until 2007, he served as vice president and administrator for Wellstar Douglas Hospital. Originally from Mobile, Ala., Mike earned a Bachelor of Science degree in health services administration at Auburn University and a Master of Business Administration degree at the University of South Alabama. He is a Fellow of the American College of Healthcare Executives. He and his wife, Penny, have two sons — Carter and Blake — and a daughter, Makenzie.

Gene Winters
Chief Financial Officer
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W. Gene Winters, chief financial officer for Haywood Regional Medical Center, has founded, developed, and served as the chief financial officer of three national healthcare chains — the 23-hospital Regency Hospital Company, the 5-hospital Acadia Healthcare, and the 19-hospital Transitional Hospital Corp. — as well as being a key force in developing a fourth 11-hospital chain, Summit Medical Management. Starting his career with Hospital Corporation of America in its acute care division and as an internal auditor in its corporate headquarters in Nashville, Winters eventually became the youngest hospital CFO in the company’s history. This gave him the confidence to begin a long track record of founding hospital chains. Winters is a 1986 graduate of the University of West Georgia, with a Bachelor of Science degree in Public Administration/Finance. Additionally, he holds an undergraduate degree in psychology and a graduate degree in theology. He and his wife, Cyndee, have a son, Elijah.

Teresa Reynolds
Chief Operating Officer
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Teresa Reynolds, chief operating officer for MedWest Health System, has a 31-year career in nursing administration. She received her licensed practical nurse diploma in 1977. In 1984, she received a Bachelor of Science degree in nursing at Kennesaw State University in Marietta. She earned a Master of Science degree in Health Administration at Central Michigan University in 2000. Reynolds joined the staff at Kennestone Hospital in Marietta, Ga., one of five hospitals in the Wellstar Health Care System, in 1977. Over the years, she was promoted to various positions, ending as interim executive director of inpatient surgical nursing at Kennestone. Reynolds served as interim director of nursing informatics at Haywood Regional in September 2008 and was named interim VP in October. She was appointed vice president of operations on Jan. 29, 2009, before being named COO for MedWest in February 2010.

Dwayne Hooks
Chief Clinical Officer
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Dwayne Hooks has dedicated the majority of his nursing career to serving patients in critical care and post-acute environments. His experience includes neonatal intensive care nursing, director of nursing for a 150-bed nursing facility, corporate nurse consultant, executive director of assisted living facilities, administrator, corporate regional manager, director of a large healthcare system’s sub-acute care program, and clinical operations/administrative consultant. Hooks completed his Bachelor of Science in Nursing degree in 1990 and his Master of Nursing Degree in 2002 from the Medical College of Georgia. He is certified through the American Nurses Credentialing Center as a family nurse practitioner and is a member of the American Nurses Association and the American College of Healthcare Executives. He is pursuing his doctorate degree through the University of Kansas. He was named chief clinical officer for MedWest Health System in February 2010. He served as vice president of clinical operations and chief nursing officer for Haywood Regional Medical Center from June 2009 until his appointment with MedWest. Hooks is originally from Augusta, Ga. He has a son, Zachary.

Steve Heatherly
Chief Strategy Officer
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Steve Heatherly, Chief Strategy Officer for MedWest Health System, served as WestCare's Executive Vice President/Chief Financial Officer and Chief Operating Officer since 2007.  Prior to his most recent role at WestCare, he served as the Chief Executive Officer of a Neurosurgery physician organization and its related businesses.  Heatherly worked at WestCare from 1997 to 2005, serving as the President & CEO of the organization's management service organization and, from 2001-2005, as Chief Financial Officer. Heatherly holds an undergraduate degree in Finance from the University of North Carolina-Asheville, a Master's Degree in Business Administration from Western Carolina University and a Master's Degree in Health Administration from the University of North Carolina at Chapel Hill.  He is a member of the Health Care Financial Management Association and a Certified Medical Practice Executive through the Medical Group Management Association.

Janet Millsaps
VP of Human Resources
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Janet W. Millsaps, Chief Human Resources Officer for MedWest Health System, served as WestCare's Vice President for Staff Services since 2006. Prior to her most recent role at WestCare she has also served as Director of Staff Services, Director of Educational Services and Community Health Resource Center Coordinator. Janet holds an BSED degree in Health and Physical Education (grades k-12), Early Childhood Teaching Certification Completion, from Western Carolina University and a MPA, Master's Degree in Public Affairs from Western Carolina University. She is certified as a Fellow in the American College of Healthcare Executives and certified as a Senior Professional in Human Resources in the Society of Human Resource Management.

Luanna Easton
VP of Quality/Regulatory
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Luanna Easton, Vice President of Quality for MedWest Health System, has been with WestCare for almost 25 years, starting in radiology and more recently as vice president of performance improvement, responsible for the system’s quality measures.

Ronnie Sloan
VP of Support Services / Swain County Hospital
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Ronnie Sloan, Vice President of Support Services for MedWest Health System and administrator for Swain County Hospital, has been with WestCare for almost 19 years. During his tenure he has served as a respiratory therapist, Director of Cardiopulmonary Services, Director of Radiology, and Vice President.

The Greer, SC native received his Associates Degree in Respiratory Therapy from Greenville Tech, his Bachelor of Health Science in Healthcare Management from the Medical University of South Carolina in Charleston, and his Masters of Healthcare Administration from Kennedy Western. He is a Diplomate with the American College of Healthcare Executives and a graduate of the leadership program Leadership North Carolina.

Ronnie and his wife Jody reside Swain County. He has two sons, Tyler and Slade, and a daughter, Anna.

Dale Chernich
Chief Information Officer
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Chernich has 25 years of experience in healthcare information technology, having served as CIO at multiple facilities, including the Medical College of Georgia for 10 years. Most recently, Chernich served as an information technology consultant for Resurge Hospitals, Inc. beginning in 2002. In that capacity, he began working on contract for WestCare Health System in 2005 as part of a team installing McKesson’s Paragon Hospital Information System, used in clinical areas of the hospital. Chernich and his wife reside in Bryson City.